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How adc8 Handles Your Personal Information

Your account with adc8 comes with a clear commitment: we collect only what we need to run your wallet, process deposits through bKash, Nagad, or Rocket, and keep your access secure. Availability of our services depends on your local law and eligible regions.

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DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run accounts, not added as an afterthought. Here is what that looks like in practice across the four areas that matter most to you.

Account Security

Login sessions are protected with OTP verification sent to your registered mobile number. Suspicious access attempts trigger an automatic lock and a prompt to re-verify before entry is restored.

Cookie Use

We use session cookies to keep you logged in across pages and analytics cookies to understand how the mobile interface is used. You can adjust cookie preferences from your browser settings at any time.

Data Retention

Payment transaction references linked to bKash, Nagad, and Rocket are retained as required by applicable financial rules. Account profile data is removed within a reasonable period after a verified account closure request.

Your Rights

You can request a copy of the data we hold on you, ask us to correct inaccurate details, or request deletion where no legal retention obligation applies. Submit requests through live chat or email with your account details.

What We Collect and Why

adc8 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect your registration details, device identifiers, and the payment references tied to your bKash, Nagad, or Rocket transactions. We do not store your mobile wallet PIN or full account credentials — only the transaction reference returned by the payment rail

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after a transfer is confirmed. Session data, including your browser type and IP address, is logged to detect unusual login attempts and protect your account from unauthorised access. If you contact support, the conversation is retained so our team can follow up accurately. We share data
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with payment processors only to the extent needed to complete a transaction, and we do not sell your personal information to third parties. Retention periods vary by data type: transaction records are kept as long as required by applicable financial regulations, while session logs are cleared
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on a rolling basis. Your use of this platform and the data we process are subject to the laws of your jurisdiction and the eligible regions where our services operate.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

Reach Us About Your Data

If you want to review, correct, or request deletion of your personal data, our support team handles these requests directly. Reach out through any of the channels below and include your registered account details so we can verify your identity before making any changes.

Team online

Live Chat

Start a chat from the adc8 site or mobile browser. Available for account and data queries; response times vary by queue.

Email Support

Send your data request to our support address. Include your registered mobile number so the team can locate your account quickly.

Help Centre

Our help pages cover common data questions — how to update your details, what we store, and how to close your account.

Privacy Questions We Hear Most

These are the questions we get most often about how your data is handled on adc8.

We collect your name, mobile number, and the device details used at registration. Payment data is limited to transaction references from bKash, Nagad, or Rocket — never your wallet PIN.

We share data only with payment processors needed to complete your transactions. We do not sell your information or pass it to advertisers or unrelated third parties.

Contact support via live chat or email with your registered mobile number. We will verify your identity and provide a summary of the data linked to your account.

Yes. Submit a deletion request through live chat or email. We will remove your profile data where no financial or legal retention obligation requires us to keep it.

Transaction references from bKash, Nagad, and Rocket are kept as long as applicable financial regulations require. Session and browsing logs are cleared on a rolling schedule.

We use session and analytics cookies. Session cookies are needed for login continuity; analytics cookies can be adjusted or blocked through your browser settings without affecting account access.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How adc8 Handles Your Personal Information

How We Protect and Manage Your Information

Account Security

Cookie Use

Data Retention

Your Rights

Reach Us About Your Data

Live Chat

Email Support

Help Centre

Privacy Questions We Hear Most

01 What personal data does adc8 collect when I register?

02 Does adc8 share my data with third parties?

03 How can I see what data adc8 holds about me?

04 Can I ask adc8 to delete my account data?

05 How long does adc8 keep my payment records?

06 Does adc8 use cookies, and can I turn them off?

Privacy Policy

Related pages

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